Rated out of 5 stars based on customer reviews.

I. Home
4/25/2025
Highly professional, highly competent, strong communication, and a clear wealth of experience. My experience with Integrity Mortgage Group, working specifically with Dwayne Thompson, was a very positive one. As a first time buyer, the process/ sequence of events, and requirements related to starting, continuing, and closing the home purchase transaction were clearly communicated in easily understood terms. IMG and Dwayne exceeded my expectations and kept us on track to close on time. For example, friends and family told me underwriting was one of the worst parts of home buying, saying "it felt like you were sending the same person the same documents over and over, day after day." That was not my experience at all, and I credit Dwayne's decades of experience. I tell folks our application file was neatly prepared with a pretty bow on top. We cleared underwriting within 2 or 3 business days without a single follow up call or email from the underwriter - Dwayne clearly made sure the underwriter had everything they needed. When unexpected snags occurred (as they frequently do when it comes to real estate transactions), Dwayne and his team addressed the issues (with the title company, in my case) and kept our transaction on schedule. I would not hesitate to work with them again, and I would sincerely recommend them.
F. MD
7/19/2024
Matthew Waters was my loan originator and he was wonderful to work with to say the least. He helped me with so many things and keep pushing with me until the very end. He answered any questions I had and also guided me through everything. He even helped me with words I could not understand. I would recommend anyone to choose him if you’re looking for a loan originator. He will help you out 100% and be a good business partner. Thank you Matt! -Faris
C. Anders
4/10/2024
Working with Dwayne Thompson is a "White Glove" experience. He kept me abreast of every detail of our loan process as we prepared for closing. I never had to guess where we were in the process. AND when I had to go out of town for a business trip and the seller's agent wanted to change the closing date which would have cost me more money at closing and made my first payment due a month sooner, Dwayne stepped in and said "I don't think my client will be okay with that and she is currently out of town". Dwayne had my best interest in mind throughout the entire process. He went above and beyond! If you need any lending services, definitely call Dwayne. You'll never want to use another loan officer again.
f.
6/01/2023
Recommendation for Josh Josh goes into great detail about any questions you might have. Josh was very helpful. If your looking for a realtor or homeowner insurance, he gives recommendations. When he sends you documents to sign, he makes sure which lines are highlighted fir you to sign. If I ever want to refinance or sell the house. I will work with Josh again
K. Eloissaint
10/05/2022
Best of the Best Integrity Mortgage Group provided without a doubt excellent service and experience. Being first-time home owners and parents is a big step, but in our case, it was an amazing and seamless process from start to finish!
I would strongly recommend this company to anyone and would definitely use them again in the future. I highly recommend Josh for all of your home loan needs.
I would strongly recommend this company to anyone and would definitely use them again in the future. I highly recommend Josh for all of your home loan needs.
K. Gardner
7/17/2022
Dwayne Thompson made our home buying process ridiculously easy. From our first phone call, Dwayne felt like a friend you’d want to have at a backyard barbecue, but was simultaneously professional and on-task. It honestly felt like we didn’t have to do much- Dwayne was two steps ahead of us throughout the entire process, providing to-do lists and reminders each step of the way. Purchasing a home can be a little intimidating and overwhelming, in my opinion, but it truly was not with Dwayne’s help. We would recommend him in a heartbeat!
R. Dowden
4/15/2022
We were first introduced to Matt through our realtor. Matt was always awesome to work with. He came up with unique ideas for us to be able to purchase our home with the best possible interest rate. Matt really did have our best interest in mind. He worked with my husband and I every step of the way and still is very reachable if we have any questions regarding our mortgage or any other various things that might pop up. I would highly recommend and would go through Matt again if we choose to move or would need financial assistance again.
a.
2/18/2022
Efficient, Patient, Promp Dwayne Thompson made things easy - he was knowledgeable, prompt, efficient, and patient with me when I had questions or concerns. I would 100% work with him again because I felt confident that he was moving things along and getting me to closing as easily as possible.
J. Scott
1/11/2022
Dwayne Thompson is a true professional in every sense of the word. This was my second opportunity to work with him. He treats you like family yet stays on task. Up and foremost he keeps his word. If he said he was going to call he did it. That is a pet peeve of mine but never had an issue If he promises you anything that is within his control he delivers. I would highly recommend Dwayne to anyone that is looking for a first-rate professional to handle your mortgage needs. Thank you Integrity Mortgage for a wonderful experience!
j.
1/11/2022
Refinance Experience Dwayne Thompson is a true professional in every sense of the word. This was my second opportunity to work with him. He treats you like family yet stays on task. Up and foremost he keeps his word. If he said he was going to call he did it. That is a pet peeve of mine but never had an issue If he promises you anything that is within his control he delivers. I would highly recommend Dwayne to anyone that is looking for a first-rate professional to handle your mortgage needs. Thank you Integrity Mortgage for a wonderful experience!
C. Uwimbabazi
12/21/2021
I have a great experience working with this company Integrity Mortgage Group their very helpful, and patient I worked with Matthew Waters. I really can't thank him enough. He was available at anytime when I needed help with anything he made my experience smooth and I got my home in no time. I would highly recommend ntegrity Mortgage to anyone looking to purchase a house.

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